GamePlayMate Privacy Policy
1. Introduction
This Privacy Policy describes how GamePlayMate ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect various types of information in connection with the services we provide, including:
- Personal Identifiable Information (PII): Such as your name, email address, and payment information when you make a booking or contact us.
- Game Account Information: If you utilize our game playing or account review services, you may provide us with access to your game account details. We handle this information with extreme care and only use it for the purpose of providing the requested service.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on our site.
- Communication Data: Records of your communications with us, including emails and Discord messages.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage the services you request (e.g., game playing, coaching, account reviews).
- To process transactions and send you related information, including purchase confirmations and invoices.
- To communicate with you about your bookings, inquiries, and service updates.
- To improve our website and services, and to develop new features.
- To ensure the security and integrity of our services.
- To comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With our team members who are directly involved in providing the services you have booked.
- With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors). These parties are obligated to keep your information confidential.
- When required by law or in response to valid legal requests, such as subpoenas or court orders.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
- Access, correct, or delete your personal information.
- Object to the processing of your personal information.
- Request a copy of your personal information.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: chathuraishtaweera@gmail.com
Discord: Gacha Gamers Sri Lanka