General Questions
GamePlayMate offers professional game playing, coaching, and account review services for popular gacha games like Genshin Impact, Honkai Star Rail, Zenless Zone Zero, and Wuthering Waves.
You can book a service by navigating to the "Games" page, selecting your desired game, and then choosing a service package or a specific team member to book. Follow the on-screen instructions to complete your booking.
We accept various secure payment methods, including major credit cards and PayPal. Specific options will be displayed during the checkout process.
Yes, we prioritize the security and privacy of your account. All our team members are vetted professionals, and we use secure practices to ensure your data is protected. We recommend changing your password after service completion for added security.
Yes, on each game's order page, you have the option to book a specific team member based on their expertise and availability. You can also choose to book any available team member for general services.
Coaching & Playing Services
Game Playing: Our team members log into your account to complete specific in-game tasks, suchs as farming materials, clearing difficult content (e.g., Spiral Abyss, Memory of Chaos), or progressing through story quests.
Coaching sessions are typically booked by the hour, but custom arrangements can be made based on your needs. Please discuss your requirements with your chosen coach.
An account review involves our experts analyzing your in-game account, including your character roster, builds, artifacts/relics, and overall progression. We then provide a personalized growth plan and recommendations to optimize your account for better performance.